Privacy Policy

This Privacy Policy explains how NOBELEON collects, uses, stores, and shares personal information when people visit the website, contact the team, submit booking or property inquiries, use WhatsApp or email links, or interact with direct booking channels.

The policy is intended to support transparent communication for users, guests, prospective guests, property owners, and business contacts in markets including Dubai and Berlin.

NOBELEON may collect personal information that a user provides directly, information generated through website activity, and information received through booking or communication platforms.

This may include contact details, inquiry details, booking preferences, property information, communication history, approximate location information, device information, browser data, analytics events, and any information voluntarily included in a message or booking request.

NOBELEON uses personal information to respond to inquiries, support booking and property owner communications, assess service requests, coordinate hospitality operations, improve website performance, maintain business records, and provide relevant information about NOBELEON services.

Where required, NOBELEON may rely on user consent, legitimate business interests, performance of requested services, compliance obligations, or other lawful bases recognized by applicable privacy frameworks.

The website may direct users to third-party booking platforms, direct booking tools, WhatsApp, email providers, analytics services, or other external platforms. Those platforms may collect and process information under their own policies and terms.

NOBELEON is not responsible for the privacy practices of third-party platforms. Users should review the applicable privacy notices before submitting personal information through external websites or services.

NOBELEON may use cookies, pixels, analytics tags, or similar technologies to understand website usage, measure performance, improve content, and support basic marketing or booking insights.

Users may be able to control cookies through browser settings or platform-level consent tools where available. Disabling cookies may affect certain website features, analytics accuracy, or booking flow behavior.

NOBELEON may share information with service providers, booking platforms, communication providers, analytics providers, operational partners, property-related vendors, and professional advisers where needed to respond to inquiries, provide services, manage operations, or maintain the website.

NOBELEON does not intend to sell personal information as a standalone business activity. Information may be disclosed if required by law, regulation, legal process, or to protect legitimate business rights and security interests.

NOBELEON keeps personal information only for as long as reasonably necessary for the purposes described in this policy, including inquiry handling, booking support, owner service communications, recordkeeping, legal compliance, dispute resolution, and business administration.

Retention periods may vary depending on the type of information, communication channel, applicable legal requirements, and operational need.

NOBELEON aims to use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, email system, messaging platform, or booking platform can be guaranteed to be completely secure. Users should avoid sending highly sensitive information unless it is necessary for the requested interaction.

Because NOBELEON operates across international markets and may use global service providers, personal information may be processed or stored in countries other than the country where the user is located.

Where applicable, NOBELEON will consider appropriate safeguards for international transfers in line with relevant privacy expectations, including UAE PDPL and GDPR-style principles where they apply.

Depending on location and applicable law, users may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about how personal data is processed.

Requests can be sent using the contact details below. NOBELEON may need to verify the request and may be unable to fulfill requests that conflict with legal, security, operational, or recordkeeping obligations.

The website and NOBELEON services are not directed to children. NOBELEON does not knowingly collect personal information from children through the website.

If a parent or guardian believes a child has provided personal information, they should contact NOBELEON so the information can be reviewed and handled appropriately.

NOBELEON may update this Privacy Policy from time to time to reflect changes in website features, services, legal expectations, booking operations, or business practices.

The Last updated date on this page indicates the latest version. Continued use of the website after an update means the revised policy applies from that date.

For privacy questions, data requests, booking inquiries, or service-related communications, contact NOBELEON using the details below.

• Email: info@nobeleon.com
• Phone: +971 55 124 4457
• Website: booking.nobeleon.com